SHIPPING & DELIVERY
Do you ship worldwide?
No, at the moment we only work in the USA.
How long will it take for my order to arrive?
Order processing takes 1-3 business days before shipment.
Once your item/s is dispatched, the estimated delivery time is 3-8 business days.
Where is my order being shipped from?
All warehouses are located in the USA
Do you offer free shipping?
Where possible, we offer free shipping on orders over $200.
Please Note* Crua AER and Crua AER Maxx are excluded from any free shipping promotions.
Shipping to Alaska may include additional fees.
Will I receive a tracking number for my order?
We’ll send you a tracking number to the email address you used for your order as soon as the shipping label is generated.
Do you ship to all US states?
We currently ship to Colorado, Minnesota, Indiana, New York, Washington, Maine, Wyoming, North Dakota, Ohio, Pennsylvania, Minneapolis, Connecticut, South Dakota, Iowa, Kentucky, Virginia, Illinois, Delaware, Nebraska, Montana , Tennessee, North Carolina, Louisiana, Washington DC, Kansas, Arkansas, Mississippi, South Carolina, Wisconsin, Maryland, Oklahoma, Texas, Alabama, Florida, Idaho, New Hampshire, Arizona, California, Georgia, New Jersey, Missouri, Rhode Island, Utah, Nevada, West Virginia, Vermont, New Mexico, Oregon, Michigan, Massachusetts. Shipping to Alaska may include additional fees.
We are temporarily unable to ship to Palau, Micronesia, Hawaii, Guan, Marshall Islands, American Samoa, Northern Mariana Islands, America Forces, European Forces, Pacific Forces.
Are your prices inclusive of tax?
No, sale taxes will be calculated during checkout.
Is it safe to purchase online?
Yes, very. horizonoutdoorgear.com uses industry standard SSL encryption to protect your details. Any sensitive information such as your name, address and card details are encoded so they can only be read on the secure servers.
Is all of my data protected on your site?
Absolutely! We take privacy and security very seriously. All orders are securely processed through Shopify which is one of the largest, safest and most trusted brands in E-commerce.